Listen up! Pactola announces new services to support your credit administration functions. These are Credit Risk Advisory (a/k/a Loan Review) and Contracted Problem Loan Management. Both of these divisions are staffed with a team of seasoned credit veterans with experience in areas of commercial, agricultural, indirect, home equity, and other types of lending. We also offer various individual services offered on an ala carte basis.
One big feature is much of this review work can be completed remotely via our secure portals to transport file information safely. Discussions with officers can be made over the phone or using video chat systems like Teams or Zoom. In today’s world where we deal with remote work environments and limited visits from outsiders, this feature helps limit face-to-face contact.
Our Credit Risk Advisory Services is designed to help you evaluate the efficacy of your credit risk management function to ensure that the credit risk review mission is clearly set forth and sets objectives as defined by the Board and management. Credit risk review function is driven by a sound risk assessment tailored to your institution. Credit risk is evaluated properly, as defined by policy and scope, while values is added via insight and observations of individual lending credit relationships, sectors, portfolios, collateral, purpose, and economic trends. Reporting includes findings prioritized based upon risk, root causes of systemic deficiencies, practical solutions to address core problems, management corrective plans, and best practice considerations.
Ultimately, if you are spending lots of money for a third-party loan review report that just checks the box of an examiner requirement, this process is falling quite short of what a good review process can accomplish. Our approach is to provide you with a study that shows the strengths and weakness of your credit organization and provide you with a path to improve.
Contracted Problem Loan Management can provide additional support to your credit team to help manage the upcoming problem loans that we will all see from the impact of the economic downturn and lockdown. Many institutions do not have a seasoned special asset group internally they can send their problem credits to be managed. This requires either hiring problem credit managers, which can be expensive. Existing staff can also manage their problem credits. The challenge here is so much time will be spent on problems that you will lose good credit opportunities that your competitors will be jumping on.
Another option is to partner with seasoned credit folks to help manage some of your problem credit accounts. We have a team of professionals who have experience with managing problem credits that can assist your team, thus saving you time to focus on your good clients while saving you labor cost of additional staff.
Our Credit Risk Advisory Services are led by Gary Stoley. Gary spent 33 years as a regulator with the OCC before retiring in 2010. He has experience with all areas of credit from policy framework to collections. His experience is in many sectors of lending: small business, oil and gas, agriculture, C&I, asset based lending, secured financing, A/R lending, factoring, home mortgage, equity, indirect auto, and unsecured personal loans. You can contact Gary at gary.stoley@pactola.com
Our Contracted Problem Loan Management is led by Randall Pownell. Randy has over four decades of experience with commercial and agricultural lending with extensive experience with collections and problem loan management with the Farm Credit Services. You can contact Randy at randall.pownell@pactola.com